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Returns and Exchanges

At Kin and Kloth we want you to love your towels as much as we do, but understand that sometimes the product might not be quite what you expected. We are happy to accept returns within 14 days of receipt so long as the towels have been unused, are in their original packaging and are in a fully resalable condition.

Details of our full returns policy are listed below and if what ever reason you are looking to return items then please contact us directly info@kinandkloth.co.uk to start the refund process.

Returns Policy

To return an item you will be eligible for an exchange or refund minus any original shipping costs (unless the item is faulty or damaged).

Returns delivered to us after 14 days and up to 30 days after receipt will be eligible for an exchange only (unless the item is faulty or damaged).

Customers are responsible for all return delivery charges.

All returns should be sent back in the original packaging provided, and include your invoice in with your product.

Customers to obtain proof of postage on returned items as Kin and Kloth cannot be held responsible for anything lost in transit.

Returns will be processed within 14 days upon receipt.​​​​​​​