At Kin and Kloth we want you to love your towels as much as we do, but understand that sometimes the product might not be quite what you expected. We are happy to accept returns within 14 days of receipt so long as the towels have been unused, are in their original packaging and are in a fully resalable condition.
To return an item you will be eligible for an exchange or refund minus any original shipping costs (unless the item is faulty or damaged).
Returns delivered to us after 14 days and up to 30 days after receipt will be eligible for an exchange only (unless the item is faulty or damaged).
Customers are responsible for all return delivery charges.
All returns should be sent back in the original packaging provided, using the pre-printed address label and include your invoice in with your product.
Customers to obtain proof of postage on returned items as Kin and Kloth cannot be held responsible for anything lost in transit.
Returns will be processed within 14 days upon receipt.
In the unlikely event you receive an item which you believe is faulty or damaged, then please contact us before you return the item firstname.lastname@example.org
Kin and Kloth
19 Weyside Road